Playing on mi 10 isn't just about waiting for a win — it's entertainment. We want you to enjoy it in a healthy way. On this page, learn how to set your own limits, when to watch out for warning signs, and where to find help.
Responsible gaming means playing in a way that doesn't harm other areas of your life. If your family, work, health, and finances are all in good shape, gaming can be an enjoyable pastime. Problems arise when gaming starts to overshadow those things.
mi 10At --, we want every member to understand — there is no guarantee of winning money here. Every game is a game of chance. So before you play, decide: how much are you comfortable losing? Let that be your budget.
Many people think that betting more after a loss will help them turn things around. This is one of the most dangerous beliefs in gaming. In reality, every game's outcome is independent — it has no connection to what happened before. mi 10Keep this in mind before you start playing at mi 10.
Build these habits and gaming will always stay fun — never a burden.
Gaming addiction doesn't appear overnight. It develops gradually and can be difficult to recognize in the early stages. Ask yourself a few honest questions:
If two or more of your answers are 'Yes', it's time to seek help. Don't wait — mi 10Contact the mi 10 support team or use the self-exclusion option below.
Sometimes you may not see it yourself, but a family member or close friend might. If someone you know seems to be struggling with gaming, approach them with empathy and have an open conversation.
Don't blame or get angry with them — it only makes things worse. Instead, offer your support and, if needed, mi 10Limits can be placed on the account through --'s support team.
Remember — gaming addiction is a health condition, not a character flaw. With the right support, it can be overcome.
If you feel something is wrong, contact mi 10 support right now.
These tools can be activated anytime by logging in and going to Settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be accepted.
Set a cap on how much you can lose within a given period. Once the limit is reached, your gaming session will end automatically.
A pop-up will appear at set intervals to remind you how long you've been playing, how much you've lost, or how much you've won.
Take a gaming break from 1 day up to 6 weeks. During this time, your account stays active but you won't be able to play games or place bets.
Close your account for anywhere from 6 months to permanently. Any attempt to open a new account while self-exclusion is active will also be blocked.
Set a maximum time limit for each gaming session. Once the time is up, you'll be logged out automatically.
See the example below — Rahela Begum is using mi 10's limit tools to stay in control of her monthly gaming budget.
If you notice any of these signs in yourself, take action right away.
Borrowing money from family, friends, or any other source to fund your gaming is the biggest warning sign of all.
You're staying up late to play and losing sleep. Gaming is starting to feel more important than work or your health.
You're lying to or hiding things from family or loved ones about your gaming.
You're placing bigger bets to recover losses, and breaking out of this cycle feels impossible.
You're playing within budget, you can walk away after a loss, and your family knows you play.
You see gaming as a form of entertainment, not a source of income.
Answer the following questions honestly.
Keep up the good habits. That said, setting limits is still a smart move — there's no harm in being cautious.
Some warning signs are showing. Use mi 10's limit tools now or get in touch with Support.
Set LimitsAsking for help is nothing to be ashamed of. Find out step by step how to move forward.
Email us at support@mi10.ws or chat with us in Bangla via live chat. Our team is available 24/7.
Complete the self-assessment above honestly. Being truthful about your own gaming habits is the very first step.
Activate a deposit limit, loss limit, or cooling-off period from mi 10's Settings. It's the fastest and most effective step you can take.
Tell a family member or a trusted friend. Talk it through with them — sharing the weight of it makes it much easier to carry.
Our responsible gaming team is here to help. Contact support directly to make use of the self-exclusion option.
If you feel the problem is serious, speak with a mental health professional. Gaming addiction is treatable.
A player who games responsibly can enjoy it for years to come. mi 10 wants its members to keep gaming healthily, season after season.
We follow responsible gaming policies as required under our Curacao eGaming license — but we go beyond what's required.
We are part of Bangladeshi society. The well-being of our people and the welfare of their families is our highest priority.
At mi 10, ensuring a safe environment for every member is our responsibility. Register with limits in place and don't let entertainment become a burden.