Last Updated: January 1, 2026

Mi 10 Privacy Policy — Our Commitment to Protecting Your Data

When you create an account or play on mi 10, certain information is shared with us. This page clearly explains what that data is, how it's stored, who it's shared with, and what rights you have over your own information.

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Data Flow
Information you provide
Registration, transactions, game sessions
Encrypt & Store
SSL encryption, secure servers
Used only when necessary
Service improvement, security, and legal obligations
Your Control
View, correct, or delete at any time
01
What Data Do We Collect?

When you mi 10when you open an account or use our services, we receive two types of data — what you provide directly, and what is generated automatically through your activity.

Personal Information (Provided Directly by You)

  • Identity Information: Full name, date of birth, gender, National ID number or passport number
  • Contact Information: Mobile number, email address, current residential address
  • Financial Information: bKash/Nagad/Rocket account number, transaction history
  • Verification Documents: Photos or scanned documents submitted during the KYC process

Automatically Collected Information

  • Device Information: Device type, operating system, browser version
  • Network Information: IP address, network operator, connection type
  • Usage Information: Game session duration, bet amounts, win/loss history
  • Location Information: Approximate location (via IP), or precise GPS location if permission is granted in the app
02
How Is Data Collected?

Mi 10 collects data only in specific, defined situations. We never gather information that isn't necessary.

At the time of registration

Information you enter in forms is saved directly to our system.

Transaction Time

Payment details are recorded at the time of deposit or withdrawal.

During Game Sessions

Session data is automatically collected while you play.

Support

Any conversations via live chat or email are recorded.

03
How Is Your Information Used?

Mi 10 uses collected data only for clearly defined purposes. No information is ever sold to advertisers or third parties.

Purpose of Use How Your Data Is Used Legal Basis
Account Management & KYC Identity, contact details, documents Contractual Terms
Payment Processing Financial information, transaction history Contractual Terms
Fraud Detection Device, IP, usage patterns Legitimate Interest
Customer Support Identity, support history Contractual Terms
Relevant Bonus Offers Usage patterns & preferences Consent
Legal & Regulatory Compliance Identity & Financial Information Legal Obligations
Straight Talk: mi 10 never sells your data. We only contact you for marketing purposes with your explicit consent.
04
Sharing Data with Third Parties

Mi 10 shares information with third parties only in specific circumstances, and this is strictly controlled — never for commercial purposes.

When Your Information May Be Shared

  • Payment Providers: bKash, Nagad, Rocket — only the information necessary to complete transactions
  • Game Providers: Pragmatic Play, Evolution Gaming — minimal data shared solely for game operation
  • Security Services: Authorized partners for fraud detection and KYC verification
  • Law Enforcement: Only the minimum necessary information, when required by court order or legal obligation

Never Shared

  • Selling data to advertisers or marketing agencies
  • Any unauthorized third party without your consent
  • For any purpose outside our Privacy Policy
Warning: When information is shared with third parties, they may only use it for the specific purpose it was shared for — nothing else.
05
Data Protection Methods

Mi 10 uses industry-leading technology and processes to keep your information secure.

256-bit SSL
All Data Transmissions Are Encrypted
Secure Servers
ISO-Certified Data Centers
Firewall
Multi-Layer Network Protection
Restricted Access
Only authorized staff can access your data
Regular Audits
Third-Party Security Testing
AI Protection
Automated Threat Detection
Notice: In the event of a data breach, mi 10 will notify the relevant authorities and affected users within 72 hours.
06
Cookies & Tracking Technologies

Mi 10's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help the platform remember your preferences.

Cookie Preferences
07
Your Rights

As a mi 10 user, you have important rights over your personal data. Contact our support team to exercise any of these rights.

Right to Access

You may request to see what information we hold about you. We will provide it within 30 days of your request.

Right to Rectification

You may request corrections to any inaccurate or outdated information. We will make the update as quickly as possible.

Right to Erasure

You may request deletion of your data in certain circumstances. However, some information may be retained to meet legal obligations.

Right to Object

You may object to the use of your data for specific purposes, particularly for marketing communications.

Right to Data Portability

You can request your data in a machine-readable format (e.g., CSV).

Right to Restrict Processing

You can request that data processing be temporarily restricted while an investigation or dispute resolution is ongoing.

To exercise these rights support@mi10.wsSend us an email and we'll get back to you within 72 hours.
08
How Long Is Data Retained?

Mi 10 does not retain data beyond what is necessary. Separate retention periods are defined for each category of information.

  • Account & Identity Information: 5 years after account closure (as required by law)
  • Financial Transaction Records: 7 years (as required by tax & financial regulations)
  • Game Session Data: 2 Years
  • Support Contact: 2 Years
  • Marketing Preferences: Until consent is withdrawn
09
Protection of Minors' Data

Mi 10 strictly enforces an 18+ policy. We do not knowingly collect or use personal information from anyone under the age of 18.

If we become aware that a minor's data has been collected, The account will be immediately closed and all stored data will be securely deleted.

If you are aware of a minor's account support@mi10.wsmust be notified at.

10
Privacy Policy Updates

Mi 10 reserves the right to update this Privacy Policy. Registered members will be notified via email or in-app notification before any significant changes take effect.

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

Tip: Enable push notifications on the mi 10 app to receive advance notice of any policy changes.
11
Contact Us

Contact us for any questions about this Privacy Policy or to exercise your rights.

Email
support@mi10.ws
Response Within 72 Hours
Live Chat
24/7 Support in Bangla
Average response time: 2 minutes
Security Highlights

How Does mi 10 Protect Your Information?

Your privacy is protected on two fronts — through technology and through policy.

End-to-End Encryption

All data transmitted between your device and mi 10's servers is encrypted with 256-bit SSL — no one can intercept it along the way.

Data Is Never Sold

Mi 10 never sells your personal data to advertisers or marketing companies. This is one of our core commitments.

Minimal Data Collection

We only collect the information we actually need. Nothing extra is ever requested, and the reason behind every data request is always clearly stated.

Regular Security Audits

Our systems are regularly tested by independent cybersecurity experts. Any vulnerabilities identified are addressed immediately.

Your Control

You can view, update, or delete your information at any time. Opting out of marketing communications is quick and straightforward.

Curacao License Standards

Mi 10 operates under a Curacao eGaming license, which mandates strict data protection standards as a condition of licensing.

Play with Confidence

Your data is safe — play on mi 10 with complete peace of mind

You've read our privacy policy and know how safe your data is. Go ahead and create your account — 500+ games are waiting for you.

Data Is Never Sold 256-bit SSL Protection In Your Control 18+ Only
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